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Emma Gets to Meet: Jamie Roberts, Corporate Finance Advisory Director at Grant Thornton.




In the first episode of this 11-part series called “Emma Meets,” Emma Peterson, Director of Recruit 121 Finance & Accounting Solutions, learns information about the sponsor of the upcoming Finance Awards Wales 2022.

Finance Awards Wales is designed to recognize, attract and encourage the most highly skilled professionals in Wales by highlighting the top of the best in the world of finance. Emma meets Jamie Roberts, Director of Corporate Finance Advisory at Grant Thornton, in this issue.

Jamie Roberts

Jamie Roberts

Please tell me about yourself and the career you have had today?

I am Grant Thornton’s corporate finance manager within Wales, and I provide advice to dynamic enterprises and their owners about creating and maximizing business value.

I’ve worked on many mid-market transactions, including MBOs acquisitions and disposals, fundraising, and strategic planning. I have had the pleasure of working with a wide range of clients in different sectors like logistics, healthcare tech, consumer, and recruitment.

Could you provide me with an outline of the business and your work?

We offer business advice to entrepreneurs and their ventures. We are very accessible and insightful. We are also a great addition. We are focused on developing long-term relationships, which, together with our experience and knowledge, are essential to the growth of our company. We’re of a size that ensures that the client is evident – you aren’t lost in a giant corporate machine.


In the UK, 4,500 employees work from 27 offices, supervised by 190 partners, committed to providing exceptional customer service.

Our South West and Wales offices employ 300 people with a wide range of backgrounds led by a seasoned team comprising Ten Partners and 16 directors.

What’s been the most significant business challenge you’ve faced, and how did you respond?

The company is committed to sustaining its dedication to quality to ensure that it remains at the forefront of technology.

Our top priority is quality and is increasingly a factor in our client’s decision to partner with us because they are aware of the advantages of our continuous investment in our skills and talents. Recently, we’ve recruited record numbers of recruits from Wales and across the South West, with 26 graduates and school leavers who are now on a path that will allow them to become part of our tax and audit methods.

We’re always seeking ways to improve and grow to ensure that we’re best equipped to fulfill the needs that our customers have. Our actions are the investment we’ve made in our systems, our employees, and our future. As the audit market continues to change, our excellence will ensure that we continue to attract top people and clients to our company.


What do you think about how the Welsh economy will perform in the next twelve months?

With job vacancies hitting records in November, The “Great Resignation” has made the competition for talent within organizations a raging. Every two months, we invite executives from all over the country to talk about their hopes and plans for the next.

The people are the most critical aspect of every company, and that is why one of the significant problems in Wales is attracting and retaining talented people. Grant Thornton understands this challenge well and can put a massive concentration on the talent. There’s an energetic culture that employees love and that is very attractive to prospective clients and is one of the most important factors that people mention when they join our team.

Nowadays, job seekers look at an entire picture when choosing which workplace to join, and the employer’s brand and offerings have never been more crucial. Employers are placing greater weight on specific aspects of the employee value proposition that are long-term, like career opportunities, the company’s culture, its commitment to wellbeing, and inclusion and diversity.

What are your plans for your company in 2022?

I’m incredibly proud of the company’s achievements over the last few years and the incredible energy we’ve created moving forward. The new sense of confidence and confidence within the company is something I’m sure is shared by all of our employees, and we’re well-positioned to move into the next phase of expansion.

We’ll keep renewing how we approach our critical markets while enhancing our commitment to quality and uniting our workforce around the common goal of doing things right, not just superficial.’


We employ over 100 professionals who provide advice on mid-market M&A nationwide, with a concentration on the most critical areas and sectors, including Wales as well as the South West is one of the most important, which is why it’s crucial to invest in the top talent to ensure that we continue to offer the best possible level of service when our clients look to discover the opportunities that are provided by the present M&A environment.

Although there are issues in some areas of the world economy, there’s also plenty of liquidity in the private equity investors and corporates searching for high-quality assets in the technology, consumer food and beverages, healthcare, and human capital sectors specifically.

Why did you decide to support the Finance Awards Wales 2022?

Since the first year of its inception, we have been a sponsor of this event, Finance Awards Wales. Looking back over the past year, it’s challenging to think of a period in which finance professionals from all walks have been required to show the highest amounts of resilience, innovation, and flexibility to allow our industries to change, endure, grow, and prosper in the manner they do. The most skilled professionals in finance must be recognized for their contribution to this, and that’s why we’re happy to be the sponsor of this year’s Finance Awards again this year.

If you’ve been a sponsor of the awards before, what were your top moments from the last ceremony?

We’ve previously sponsored this event, and it was among the first large-scale meetings held since restrictions eased during the epidemic. It was beautiful to be present, physically engaging in a safe and controlled manner, and connecting with colleagues and Welsh professionals in finance. Wales is about connecting with others and establishing strong connections in the business world. This event, the Finance Awards Wales, grows relationships with finance professionals with innovative ideas and businesses that have opportunities. It’s a night for connecting with other organizations and sharing ideas.

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SpaceX has reportedly fired employees who were critical of SpaceX CEO Elon Musk. The report.




SpaceX, the rocket ship business controlled by Tesla CEO Elon Musk, has fired several employees involved with an unsigned letter that condemned the flamboyant billionaire for his behavior. According to reports in the media,

SpaceX, The rocket ship business managed by Tesla CEO Elon Musk, has fired several employees who were involved with an unsigned letter that condemned the billionaire’s colorful personality for his conduct, According to reports in the media.

The news reports released on Friday reported an email sent by Gwynne Shotwell, SpaceX’s chief executive, claiming that the company had dismissed employees who had written and distributed the letter. The letter’s authors criticized Musk for his actions, which they claimed are a “frequent source of distraction and embarrassment for us, particularly in recent weeks.”

The New York Times was the first newspaper to publish a report on the purge based on details from three employees who knew about the incident. The employees were not identified.


It’s unclear how many SpaceX employees were fired; however, Shotwell did not conceal the fact that the company thought they had crossed an unacceptable threshold.

“The letter, solicitations, and general process made employees feel uncomfortable, intimidated and bullied, and angry because the letter pressured them to sign onto something that did not reflect their views,” Shotwell wrote in her email, as reported by the Times. “We have too much critical work to accomplish and no need for this kind of overreaching activism.”

The dismissals took place on Thursday. The exact day Musk spoke to Twitter users for the first time regarding the USD44 billion deal that he had signed to bring the social media platform to his empire of business. The agreement is still in doubt as Musk investigates whether Twitter hides the number of fake accounts on its platform.

While the Twitter drama unfolded, there was a report the following day that Musk was able to pay USD250,000 for a female flight attendant to stop a possible sexual harassment suit against Musk. Musk has denied the accusations of sexual harassment, and in the last month, Shotwell sent an email message to SpaceX employees stating that she believed the allegations were false.

In the past few weeks, Musk has also crudely mocked the appearance of Microsoft co-founder Bill Gates on Twitter and posted an emoji with poop during a discussion online in which he was joined by Twitter the CEO Parag Agrawal.


The open letter written by SpaceX employees that criticized Musk said that Musk’s tweets to his followers of 98 million painted SpaceX in a bad image.

“As our CEO and most prominent spokesperson, Elon is seen as the face of SpaceX. Every tweet that Elon sends is a de facto public statement by the company,” the letter reads. “It is essential to communicate to our employees and the potential employees that Elon’s messages do not reflect our mission as a company, our mission, or our beliefs.

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10 Legal Steps Every Small Business Should Take.




Are you thinking of opening the first mortgage broker of your own? If you’re an entrepreneur, you are an exceptional breed. Do not be afraid to dream big and risk-taking chances. You know that common sense is the way to the top job: running your own company.

Before transforming your idea into reality, ensure that you are on track by following these simple steps to begin your small-scale business, increase your profits and minimize the risk you take.

1. Decide on a Business Type

The kind of entity you select for your business — whether you’re a sole proprietorship or partnership, a limited liability corporation, or an s-corporation will determine how you file your taxes and provides legal safeguards, and, most importantly, restricts your liability. You also record your details with the federal government when you incorporate your business.

2. Protect Yourself With a Business Prenup

Are you launching with a partner? Buy-sell agreements protect everyone from situations that may complicate ownership. If one of the partners wants to leave divorced, divorced, or dies, The buy-sell understanding could help avoid difficult conditions in which ownership shares are transferred to the wrong party.


3. Map Out a Corporate Blueprint

Corporate bylaws outline the organization of your small-scale business. Are you a member of an executive board and shareholders or any other corporate officers? Corporate bylaws put all the ducks in a row and define the meeting rules and timetable. This is the blueprint of your business.

4. Draft a Solid Business Plan

Business plans serve two purposes. They provide an outline that will help you remain focused on your small-business goals and strategies. They can also be used to pitch to investors and banks if you require some money.

5. Protect Your Secrets

As you begin to hire individuals and create collaborations with other businesses or contractors, a non-disclosure contract protects your private information from being misused. It also defines the information that is acceptable to disclose.

6. Stay Compliant With Corporate Minutes

States have a requirement that some document is kept of the discussions and decisions made during official meetings of shareholders and boards. Corporate minutes documents can record all the details to be registered so that your business complies with all regulations.

7. Manage Expectations With an Employment Agreement

Small businesses need people to prosper, and an employment contract safeguards all parties by putting expectations into writing. The claims of discrimination and injuries are rising. Even though employment agreements aren’t able to prevent the possibility of lawsuits, they do minimize risk by defining the rules, obligations, and expectations of everyone.


8. Expand Your Abilities With Independent Contractors

Certain circumstances require special assistance, such as the design of graphics or PR. If you employ someone who isn’t an employee for some help, such as an independent contractor agreement, it can ensure everyone is on the same page moving forward.

9. Settle on a Location

The saying goes that it’s all about location, especially in the case of businesses that have clients, sell products, or offers services on-site. Commercial real estate leasing can help ensure that the rental contract is sturdy and that the relationship between the landlord and tenant is secure.

10. Plan Ahead

Your small-scale business can be a significant asset and a source of personal income. If something happens, you need to make a testamentary will to protect your family and business from unnecessary costs, taxation, estate taxes, and possible disputes.

If you are on the road toward entrepreneurship, you may encounter situations where you may need some advice from an expert. Find a SCORE mentor who will guide you in the proper direction.

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5 Ways to Grow Your MSP Business.




As companies look for new ways to boost profit and revenue, They are increasingly turning towards managed service companies (MSPs) to manage the essential IT tasks. In the end, MSPs are expected to grow in the MSP market is predicted to grow to more than $300 billion over five years.

Naturally, when the market expands and competition increases between MSP firms. How can an MSP company stand out and make the most of the growing demand for these services?

Here are some suggestions for MSPs seeking to ensure that their MSP business grows with the market’s demand.

1. Know your customers.

Although businesses that sell goods benefit from loyal customers who come back repeatedly, the customer relationship is more important for MSPs. Clients entrust the continuous health of their business to the services you offer, and therefore you must know your customers’ objectives and requirements thoroughly. If your customers know they are genuinely concerned about their success, they’ll take care of your marketing.


A thorough understanding of your customers ‘ needs does more than help you deliver superior service. It helps you know your ideal customers and allows you to better identify your value proposition to future customers- a process that is notoriously difficult for many companies.

Utilize your existing relationships to construct perfect customer profiles. This will allow you to focus your marketing budget on clients with whom the likelihood of closing the deal is high, thereby increasing the return on investment from the marketing. Scattershot marketing campaigns can bring you new customers; however, they’re generally more costly and less effective than targeted marketing campaigns targeting potential customers who are already primed to be listened to.

Knowing who your clients are is essential when you are developing your offerings. Based on the lessons you have learned from your relationships with clients and interactions, you can enhance your services and focus on the ones that your clients (and likely future customers) are most interested in, the ones which make them want to choose to work with you instead of another MSP.

2. Align values.

ESG (environmental, social, societal, and governance) aspects are becoming increasingly important for shareholders and clients in the present business climate. Organizations that can show potential customers that they share objectives in this area can get an advantage in concluding a deal.

One of the most critical aspects of understanding your customers is their preferences and how your company fits those values. For many clients, it is vital to demonstrate an interest in the diversity of your customers. For some, it’s crucial to consider reducing your business’s carbon footprint. In the case of others, it’s a commitment to your local community.


Consider whether your ESG initiatives can be a practical element in your proposition of value and branding. If you think yes, it is, then you must promote common values when marketing if you don’t consider whether you should rethink how your business handles ESG.

3. Always reinforce your client relations.

Maintaining the satisfaction of your current customers is as crucial as bringing on new customers. Reducing the number of clients who leave your company reduces stress on your finances and your employees’ time (and probably the time you spend). Happy clients will help introduce you to or promote your business to potential buyers.

Building solid relationships with your clients involves more than simply calling your clients whenever you need to or when there’s an issue. Finding “authentic reasons” to contact your clients is much easier than you imagine. There are plenty of ways to keep in constant contact with your customers without feeling like you’re intrusive.

For instance:

  • Offer them relevant information: Customers love content, provided it’s not general. In reality, they are open to information that will assist their business or is pertinent to their interests. Therefore, consider ways to create specific content for your clients.
  • Maybe you could create a blog to optimize MSP clients’ work and minimize expenses. Perhaps you could send your client an article that outlines an innovative solution to an issue they’re experiencing or a whitepaper on developments in the field of their services.
  • Be sure to take care when using personal contact. While it’s not much effort to communicate with others via Facebook, there could be a hazard when using your accounts rather than one for your business. Use your discretion!
  • Find out about events that allow you to have a personal meeting. Don’t think about the value of a personal touch. Face-to-face meetings are one of the most effective methods of building long-lasting customer relationships.
  • There’s no have to go long to locate an opportunity. Invite your customers to attend an MSP event or conference within their industry. Plan a client gathering within your business or, if the event is within your budget, attend an event for the community (such as a concert, sports event, or fundraising event). Please invite them for breakfast or coffee so that it is possible to introduce them to a friend who can assist them in an aspect of their work.

4. Sell for the value you are paying, not at low prices.

If you are focused on always providing the lowest price, you’re doing your business wrong. There will be clients, but they’ll typically be customers who are challenging and difficult to deal with. If an opponent lowers its price and clients leave, they will abandon your business.

Low-cost work also causes tension within the company, forcing them to discover other methods to increase profits. Employees’ morale suffers, as do owners and managers who will always be concerned about reducing costs. If, instead, you insist on the benefit you can offer to your clients; pricing is no longer a concern. It doesn’t mean your clients will never be able to question your pricing. If you demonstrate to your customers that you offer an unbeatable value proposition, you’ll be able to charge more for it.


5. Make sure you provide the best user experience.

Your business may be most advanced in technology and efficient for all your customers. However, if it’s not easy to navigate and use your customers, they will move to cheaper options.

Be sure that your customers have easy, attractive, and enjoyable ways to interact with your offerings, in addition to simple and effective methods for contacting your company if your business provides data. Design easily-to-use, custom-built dashboards for displaying data. Incorporate highly efficient collaborative tools in your service.

The user experience is equally crucial internal. Automate every phase of your process to improve your employees’ user experience. Automation improves your effectiveness and allows you to create a continuous contact with your customers. Using pre-made documents, such as statements of profit and loss templates, or using automated email marketing, you and your business can significantly benefit from automation.

Find a Partner who will help grow your MSP. Your Business

It’s a fantastic moment to start or work as an MSP, especially in this time of hybrid and remote work. There are endless growth opportunities and just an effort to make the most of these.

But, having an expert partner can aid. A cloud solution provider that has won awards, such as Sherweb, has the resources and experience that can assist MSPs benefit from the abovementioned strategies. Visit our Partner Guide for more details, or join our Partner Network to start.


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