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We are achieving enterprise transformation through Orange Business Services.




The power of partnerships should not be undervalued. In conjunction with Orange Business Services, we provide the latest needs for enterprises to create new businesses and provide new IoT services across the globe.

Internet of Things (IoT) and help service community providers use IoT solutions across the globe. Established around 140 years ago, Ericsson was always founded on the belief that communication is a fundamental human requirement. Since then, we’ve provided cutting-edge solutions and developed technology to serve the public with positive results. We’ve always put a lot of time and energy into working with other companies to make the most meaningful connections possible. We help the ecosystem unleash the full potential of IoT.

Orange Business Services, a network-native global digital services provider, has been one of our longest-running service partner companies. Our partnership provides an example of creative collaboration and the possibilities that arise when we pool our resources that range from monitoring and preventing security threats to enabling intelligent coffee machines that connect over one million vehicles to providing 5G services to mining and steel industries.

Security threats and responding

We recently worked closely in a recent collaboration with Orange Business Services to develop a new security solution for corporate customers. With over five billion mobile IoT devices expected to be available by 2027’s end, the ability to detect and respond to security threats is crucial. Ericsson’s IoT Accelerator security solution allows service providers to offer security services that complement the IoT connectivity offerings for enterprises.

Orange Business Services offers the service under the brand name IoT Services Controlled. It’s part of Orange Business Services’ IoT Managed Global Connectivity service based on Ericsson’s IoT Accelerator platform, which has won awards. Its IoT Accelerator platform allows cost-effective and robust IoT global connectivity operation and management for businesses of any size all over the world.


Luc Savage, IoT Marketing Director at Orange Business Services, says: “Security is paramount for our enterprise customers. We could give you a highly demanded IoT security monitoring and mitigation service on top of our international connectivity services with this service. Thanks to our partnership with Ericsson, we can prevent an attack and react accordingly with this solution while ensuring our customers’ data is well protected.”

The ability to use intelligent coffee machines

Imagine connecting the coffee makers remotely and controlling them from offices and coffee shops. The family-owned company, de Jong DUKE, located in the Netherlands, offers their customers. With the global IoT connectivity from Orange Business Services, de Jong DUKE’s ConnectMe platform gives current information about coffee machines, such as coffee cleaning cycles, coffee consumption, and regular maintenance needs. The Orange Business Services IoT Managed Global Connectivity solution, powered by Ericsson’s IoT Accelerator platform, provides de Jong DUKE with secure and reliable IoT wireless connectivity. This enables reliable data collection to monitor the connected coffee machines.

Orange network and roaming agreements. End-to-end connectivity can be found between the connected coffee machines fitted with IoT Orange SIM cards. This allows de Jong DUKE to manage its IoT-connected devices on a regional and global scale with an easy-to-use connectivity management system supported through Orange Business Services. Ericsson and Orange Business Services work closely to improve IoT experience for customers across the globe, providing an all-encompassing platform that can offer a seamless experience for customers. In this instance, the partnership helps support the de Jong DUKE client base in Europe and the US and provides the quality of service that they’ve come to expect.

Connecting over 1 million vehicles across Europe

Of the billions of IoT devices expected to be used in 2027, cars account for the majority and affect how we utilize and plan for our mobility while driving. Service providers play an essential part in developing the connected automotive market. To that end, owners and passengers of more than one million cars across 63 countries/territories in Europe can now enjoy advanced IoT services, following a collaboration between Orange Business Services and Japanese operator KDDI, made possible by our IoT Accelerator platform. The platform offers cutting-edge eSIM technology, robust capabilities for developing services, and secure IoT connectivity that allows for advanced connected automotive applications.

KDDI has chosen Orange Business Services as its partner for connected vehicles in European markets, taking advantage of the possibility of offering unidirectional services across multiple markets. As with Orange Business Services, KDDI is also a well-established IoT Accelerator, Ericsson’s long-term telecom service provider.

In conjunction with Orange cell networks with vast roaming agreements across Europe, The IoT Accelerator platform lets automakers manage and monitor their car fleets with high-quality mobile IoT connectivity. All capabilities enhance the safety of both passengers and drivers by speeding up emergency response. Data from connected vehicles also help improve their operations with global surveillance and monitoring of their assets and increase the user experience.


Valerie Cussac, Executive Vice President, Smart Mobility Services at Orange Business Services, says: “Today’s most innovative car manufacturers are leveraging IoT to deliver on the drive experience consumers are demanding. Ericsson IoT Accelerator enables Orange Business Services to provide such innovative connected services to global companies.”

Seigo Fukuhara is the Managing Director at KDDI Europe, Ltd. Seigo Fukuhara, KDDI Europe Ltd.’s Managing Director “Connected IoT services are paramount to enhancing KDDI’s customers’ experience. The Orange IoT platform provides new levels of convenience in terms of personalized services to automakers. This allows their drivers to benefit from the very best in safety, Security, and in-car experience.”

In the design phase, we imagine the steel and mining sectors of the next.

The future of digital technology for mining and steel industries is being explored in the newly opened Digital Lab in Dunkirk, France. The Digital Lab was established by ArcelorMittal, one of the top mining and steel firms. The Digital Lab and the 5G Steel Consortium are designed to deliver the best digital technology to improve the mining and steel industries. Ericsson and Orange Business Services are member members that offer 5G technology.

It’s not just about getting ready to meet the demands of the following steel industry but also about harnessing the power of cellular technology to improve industrial processes now. At present, Ericsson 5G private cellular networks will be installed at AccelerorMittal’s manufacturing sites in France in the coming three years. Orange Business Services, Ericsson, and ArcelorMittal France have developed this project in collaboration, based on Ericsson’s technological leadership in private cellular networks that use 4G/5G to support advanced industrial applications and sites with high risk, as well as Orange Business Services’ integration and support skills. Private networks mean that employees and machine operators can freely move with high-quality connectivity wherever they are. Additionally, the low latency technology can support autonomous vehicles and remote-controlled equipment and Security in high-risk locations.

These are only the most prominent examples of how strong partnerships like Orange Business Services can help address business customer needs and speed up the whole IoT ecosystem.

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SpaceX has reportedly fired employees who were critical of SpaceX CEO Elon Musk. The report.




SpaceX, the rocket ship business controlled by Tesla CEO Elon Musk, has fired several employees involved with an unsigned letter that condemned the flamboyant billionaire for his behavior. According to reports in the media,

SpaceX, The rocket ship business managed by Tesla CEO Elon Musk, has fired several employees who were involved with an unsigned letter that condemned the billionaire’s colorful personality for his conduct, According to reports in the media.

The news reports released on Friday reported an email sent by Gwynne Shotwell, SpaceX’s chief executive, claiming that the company had dismissed employees who had written and distributed the letter. The letter’s authors criticized Musk for his actions, which they claimed are a “frequent source of distraction and embarrassment for us, particularly in recent weeks.”

The New York Times was the first newspaper to publish a report on the purge based on details from three employees who knew about the incident. The employees were not identified.


It’s unclear how many SpaceX employees were fired; however, Shotwell did not conceal the fact that the company thought they had crossed an unacceptable threshold.

“The letter, solicitations, and general process made employees feel uncomfortable, intimidated and bullied, and angry because the letter pressured them to sign onto something that did not reflect their views,” Shotwell wrote in her email, as reported by the Times. “We have too much critical work to accomplish and no need for this kind of overreaching activism.”

The dismissals took place on Thursday. The exact day Musk spoke to Twitter users for the first time regarding the USD44 billion deal that he had signed to bring the social media platform to his empire of business. The agreement is still in doubt as Musk investigates whether Twitter hides the number of fake accounts on its platform.

While the Twitter drama unfolded, there was a report the following day that Musk was able to pay USD250,000 for a female flight attendant to stop a possible sexual harassment suit against Musk. Musk has denied the accusations of sexual harassment, and in the last month, Shotwell sent an email message to SpaceX employees stating that she believed the allegations were false.

In the past few weeks, Musk has also crudely mocked the appearance of Microsoft co-founder Bill Gates on Twitter and posted an emoji with poop during a discussion online in which he was joined by Twitter the CEO Parag Agrawal.


The open letter written by SpaceX employees that criticized Musk said that Musk’s tweets to his followers of 98 million painted SpaceX in a bad image.

“As our CEO and most prominent spokesperson, Elon is seen as the face of SpaceX. Every tweet that Elon sends is a de facto public statement by the company,” the letter reads. “It is essential to communicate to our employees and the potential employees that Elon’s messages do not reflect our mission as a company, our mission, or our beliefs.

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10 Legal Steps Every Small Business Should Take.




Are you thinking of opening the first mortgage broker of your own? If you’re an entrepreneur, you are an exceptional breed. Do not be afraid to dream big and risk-taking chances. You know that common sense is the way to the top job: running your own company.

Before transforming your idea into reality, ensure that you are on track by following these simple steps to begin your small-scale business, increase your profits and minimize the risk you take.

1. Decide on a Business Type

The kind of entity you select for your business — whether you’re a sole proprietorship or partnership, a limited liability corporation, or an s-corporation will determine how you file your taxes and provides legal safeguards, and, most importantly, restricts your liability. You also record your details with the federal government when you incorporate your business.

2. Protect Yourself With a Business Prenup

Are you launching with a partner? Buy-sell agreements protect everyone from situations that may complicate ownership. If one of the partners wants to leave divorced, divorced, or dies, The buy-sell understanding could help avoid difficult conditions in which ownership shares are transferred to the wrong party.


3. Map Out a Corporate Blueprint

Corporate bylaws outline the organization of your small-scale business. Are you a member of an executive board and shareholders or any other corporate officers? Corporate bylaws put all the ducks in a row and define the meeting rules and timetable. This is the blueprint of your business.

4. Draft a Solid Business Plan

Business plans serve two purposes. They provide an outline that will help you remain focused on your small-business goals and strategies. They can also be used to pitch to investors and banks if you require some money.

5. Protect Your Secrets

As you begin to hire individuals and create collaborations with other businesses or contractors, a non-disclosure contract protects your private information from being misused. It also defines the information that is acceptable to disclose.

6. Stay Compliant With Corporate Minutes

States have a requirement that some document is kept of the discussions and decisions made during official meetings of shareholders and boards. Corporate minutes documents can record all the details to be registered so that your business complies with all regulations.

7. Manage Expectations With an Employment Agreement

Small businesses need people to prosper, and an employment contract safeguards all parties by putting expectations into writing. The claims of discrimination and injuries are rising. Even though employment agreements aren’t able to prevent the possibility of lawsuits, they do minimize risk by defining the rules, obligations, and expectations of everyone.


8. Expand Your Abilities With Independent Contractors

Certain circumstances require special assistance, such as the design of graphics or PR. If you employ someone who isn’t an employee for some help, such as an independent contractor agreement, it can ensure everyone is on the same page moving forward.

9. Settle on a Location

The saying goes that it’s all about location, especially in the case of businesses that have clients, sell products, or offers services on-site. Commercial real estate leasing can help ensure that the rental contract is sturdy and that the relationship between the landlord and tenant is secure.

10. Plan Ahead

Your small-scale business can be a significant asset and a source of personal income. If something happens, you need to make a testamentary will to protect your family and business from unnecessary costs, taxation, estate taxes, and possible disputes.

If you are on the road toward entrepreneurship, you may encounter situations where you may need some advice from an expert. Find a SCORE mentor who will guide you in the proper direction.

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5 Ways to Grow Your MSP Business.




As companies look for new ways to boost profit and revenue, They are increasingly turning towards managed service companies (MSPs) to manage the essential IT tasks. In the end, MSPs are expected to grow in the MSP market is predicted to grow to more than $300 billion over five years.

Naturally, when the market expands and competition increases between MSP firms. How can an MSP company stand out and make the most of the growing demand for these services?

Here are some suggestions for MSPs seeking to ensure that their MSP business grows with the market’s demand.

1. Know your customers.

Although businesses that sell goods benefit from loyal customers who come back repeatedly, the customer relationship is more important for MSPs. Clients entrust the continuous health of their business to the services you offer, and therefore you must know your customers’ objectives and requirements thoroughly. If your customers know they are genuinely concerned about their success, they’ll take care of your marketing.


A thorough understanding of your customers ‘ needs does more than help you deliver superior service. It helps you know your ideal customers and allows you to better identify your value proposition to future customers- a process that is notoriously difficult for many companies.

Utilize your existing relationships to construct perfect customer profiles. This will allow you to focus your marketing budget on clients with whom the likelihood of closing the deal is high, thereby increasing the return on investment from the marketing. Scattershot marketing campaigns can bring you new customers; however, they’re generally more costly and less effective than targeted marketing campaigns targeting potential customers who are already primed to be listened to.

Knowing who your clients are is essential when you are developing your offerings. Based on the lessons you have learned from your relationships with clients and interactions, you can enhance your services and focus on the ones that your clients (and likely future customers) are most interested in, the ones which make them want to choose to work with you instead of another MSP.

2. Align values.

ESG (environmental, social, societal, and governance) aspects are becoming increasingly important for shareholders and clients in the present business climate. Organizations that can show potential customers that they share objectives in this area can get an advantage in concluding a deal.

One of the most critical aspects of understanding your customers is their preferences and how your company fits those values. For many clients, it is vital to demonstrate an interest in the diversity of your customers. For some, it’s crucial to consider reducing your business’s carbon footprint. In the case of others, it’s a commitment to your local community.


Consider whether your ESG initiatives can be a practical element in your proposition of value and branding. If you think yes, it is, then you must promote common values when marketing if you don’t consider whether you should rethink how your business handles ESG.

3. Always reinforce your client relations.

Maintaining the satisfaction of your current customers is as crucial as bringing on new customers. Reducing the number of clients who leave your company reduces stress on your finances and your employees’ time (and probably the time you spend). Happy clients will help introduce you to or promote your business to potential buyers.

Building solid relationships with your clients involves more than simply calling your clients whenever you need to or when there’s an issue. Finding “authentic reasons” to contact your clients is much easier than you imagine. There are plenty of ways to keep in constant contact with your customers without feeling like you’re intrusive.

For instance:

  • Offer them relevant information: Customers love content, provided it’s not general. In reality, they are open to information that will assist their business or is pertinent to their interests. Therefore, consider ways to create specific content for your clients.
  • Maybe you could create a blog to optimize MSP clients’ work and minimize expenses. Perhaps you could send your client an article that outlines an innovative solution to an issue they’re experiencing or a whitepaper on developments in the field of their services.
  • Be sure to take care when using personal contact. While it’s not much effort to communicate with others via Facebook, there could be a hazard when using your accounts rather than one for your business. Use your discretion!
  • Find out about events that allow you to have a personal meeting. Don’t think about the value of a personal touch. Face-to-face meetings are one of the most effective methods of building long-lasting customer relationships.
  • There’s no have to go long to locate an opportunity. Invite your customers to attend an MSP event or conference within their industry. Plan a client gathering within your business or, if the event is within your budget, attend an event for the community (such as a concert, sports event, or fundraising event). Please invite them for breakfast or coffee so that it is possible to introduce them to a friend who can assist them in an aspect of their work.

4. Sell for the value you are paying, not at low prices.

If you are focused on always providing the lowest price, you’re doing your business wrong. There will be clients, but they’ll typically be customers who are challenging and difficult to deal with. If an opponent lowers its price and clients leave, they will abandon your business.

Low-cost work also causes tension within the company, forcing them to discover other methods to increase profits. Employees’ morale suffers, as do owners and managers who will always be concerned about reducing costs. If, instead, you insist on the benefit you can offer to your clients; pricing is no longer a concern. It doesn’t mean your clients will never be able to question your pricing. If you demonstrate to your customers that you offer an unbeatable value proposition, you’ll be able to charge more for it.


5. Make sure you provide the best user experience.

Your business may be most advanced in technology and efficient for all your customers. However, if it’s not easy to navigate and use your customers, they will move to cheaper options.

Be sure that your customers have easy, attractive, and enjoyable ways to interact with your offerings, in addition to simple and effective methods for contacting your company if your business provides data. Design easily-to-use, custom-built dashboards for displaying data. Incorporate highly efficient collaborative tools in your service.

The user experience is equally crucial internal. Automate every phase of your process to improve your employees’ user experience. Automation improves your effectiveness and allows you to create a continuous contact with your customers. Using pre-made documents, such as statements of profit and loss templates, or using automated email marketing, you and your business can significantly benefit from automation.

Find a Partner who will help grow your MSP. Your Business

It’s a fantastic moment to start or work as an MSP, especially in this time of hybrid and remote work. There are endless growth opportunities and just an effort to make the most of these.

But, having an expert partner can aid. A cloud solution provider that has won awards, such as Sherweb, has the resources and experience that can assist MSPs benefit from the abovementioned strategies. Visit our Partner Guide for more details, or join our Partner Network to start.


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